Q: What services do you offer?

We provide a full range of bin and waste management solutions for both single-family homes and multi-unit communities.

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For Homes:

• Weekly bin placement and return

• Bi-weekly service for households that need less frequent support

• On-call service for last-minute or urgent needs

• Donation and bottle return drop-offs

• Recycling sorting and box breakdown

• Personalized bin labeling

• Other custom trash-related chore solutions upon request

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For Multi-Unit Communities:

• Doorstep valet trash collection for residents

• Professional bin hauling by an experienced driver with 6+ years in the field

• Weekly garbage room cleaning and maintenance

• Recycling and waste stream support to improve compliance and reduce contamination

• Add-on community programs such as donation drives, bottle return pickups, or e-waste collections

• Flexible contracts tailored to each property’s needs

Q: What areas do you serve?

A: We currently serve the White Rock and South Surrey areas.

Q: How do I contact you?

A: You can contact us by email, call or text.

Q: What is your process for handling donations and bottle returns?

A: We collect your items and deliver them to the designated locations. For donations, we drop them off at your chosen local thrift store or food bank. For bottle returns, we handle express drop-off or remove them as needed. Photo confirmation is available upon request for peace of mind. For Express info please visit : The Return-It Express Website

Q: How does the bin labeling service work?

A: We create personalized, durable labels with your address or custom text to keep your bins organized and easily identifiable. This service is perfect for avoiding mix-ups and ensuring your bins are returned correctly. You provide us with the color, size and font and we will create it and add it to your bin.

Q: What is included in the recycling sorting and box breakdown service?

A: We help you stay organized by sorting your recycling materials and breaking down boxes before putting them out for collection. This service is ideal for busy households that generate a lot of recyclables.

Q: Can I schedule a one-time service for when I'm on vacation?

A: Yes, we offer vacation services to manage your bins while you’re away. Simply let us know your schedule, and we’ll ensure your bins are taken care of without you having to worry.